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Tax Specialist

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Acara Solutions is looking for Tax Specialist for our client located in Glenview, IL
  • Provides internal and external customer service through timely research and preparation of requested/necessary amended payroll tax returns and ensure the accuracy of our customers? federal, state and local filings.
  • Prepares amended tax returns using 1099, internal software, Client?s or Master Tax systems to ensure accuracy of customer?s payroll tax filings.
  • Enters and processes payroll adjustments in our SureCalc system to update quarter-to-date and year-to-date wage and tax information for current year amended returns to ensure YTD data integrity.
  • Researches tax amendments based on information provided by customers and partners in other departments, and make appropriate recommendations and any necessary tax filing changes.
  • Utilize Salesforce and CSR Notes to manage their workload and productivity.
  • Updates cases in Salesforce with appropriate status of the amended returns, entering comments/notes, and attaching completed amended returns to document work done, resent to the client and filed with the appropriate agency.
  • Speaks with Customer Care staff members and directly with clients to gather necessary information and clarify inconsistent data needed to update any tax issues.
  • Maintains our SLA (service level agreements) goal of 2-week turnaround time for the department to amend and return any findings to the client.
  • Provide accurate, quality work, measured by having no more than 1% amendment rejection rate as measured by the department leadership.
  • Provides insights into systemic payroll operational issues to the product management and technology teams to ensure fixes are made to avoid future taxation issues.
  • May take incoming customer calls in the Customer Care queue as needed during peak periods such as year end

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Required Skills / Qualifications:
  • High school diploma/GED
  • Minimum of 2 years? Experience in payroll processing, payroll tax or payroll analyst
  • Preferred Skills / Qualifications:
  • BA or BS.
  • Certified Payroll Professional certification or Certified Public Accountant certification, or degree in accounting
  • Additional Information:
  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • Go Beyond. www.superiorjobs.com.
    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.


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